Saying Goodbye to Summer

How quickly this summer has slipped away.  Ours was mainly spent enjoying every minute with Aaron and his family before they returned to Madagascar for the next four years.  We also managed to go to the beach, do a lot of swimming, eat a lot of farm fresh produce and have a few quiet pajama and movies days at home.  But, alas, fall is approaching and the kids are heading back to school.  A new season brings change.  I would like to update you on a few of those for the office for Fall 2016.

An update to our schedule… Our posted office hours will remain Monday through Thursday 7AM to 5PM.  However, Dr Rosenberger will only have patient appointments Monday through Wednesday.  We will resume some early morning and later afternoon appointments this fall.  First appointment is at 730 AM and last appointment is at 320PM.  Hopefully, that will accommodate as many people’s schedule as possible.  If you currently have an appointment scheduled outside of these hours in 2016, we will be contacting you soon to reschedule.

Most Thursdays, office staff will be working in the office.  However, you may want to call before stopping by to make sure a friendly face will be there to greet you.

Never fear, Dr Rosenberger usually follows up on labs, refills online portal prescription requests, answers online portal messages and more on the weekend as her schedule permits.  Phone messages are not checked Friday through Sunday, so send a request via the portal for the fastest response.

With Aaron’s departure comes change in the office.  The schedule will be tighter, and wait times to get an appointment will likely increase in his absence.  We encourage you to keep your appointments, and please give us plenty of notice if you need to change your appointment.

We will also resume more intensive use of our cancellation list.  To learn more about how it works, you can always reference our .

We have approximately 5 cancellations to fill each day.  Here’s how it works…  Our staff begins calling patients on the waiting list as early as 7AM.  They call each person on the list in order.  You must provide us with a phone number where we can reach you directly.  If they do not reach you, they immediately move to the next person on the list.  If they attempt to call you 3 times and you do not answer, they may remove you from the cancellation list.  MOST PEOPLE ON THE CANCELLATION LIST ARE SEEN WITHIN TWO WEEKS!  If you are placed on the cancellation list and don’t receive a phone call or an appointment within two weeks, call us back!

I also, wanted to remind everyone about the ability to .  We have had a number of patients begin using this function on our web page.  It allows you to schedule your own appointment any time of day.

We look forward to seeing you in the office this fall, and before you know it the Holidays will arrive….